1.) Increase office hours in the three Centers 2.) Increase the number of volunteers to meet with clients 3.) Research how volunteers can work from home; Those who can engage in online social media outreach, Peer-to-peer chatting or blogging. 4.) Continue to assist our clients with excellence. 5.) Continue community outreach and collaboration with other agencies. 6.) Serve area school districts through offering REAL Essentials a Certified Relationship program 7.) Increase the number of male volunteers to offer Fatherhood Certified Parenting Classes within Steuben, Livingston, and Wyoming County 8.) Open a Satellite Center in Hornell.